Using social media to promote volunteering opportunities to young people


Remember your first day at school or work? A huge spectrum of emotions and fears flooding though your head, heart pumping ten to the dozens, stomach in a knot and feet just not moving. Young people experience these same fears, which can prevent them from accessing opportunities which could help/enable them to get that first job interview or training placement. Volunteering offers young people the opportunity to explore an interest in a safe supported environment while further developing their skills for future work or training. Volunteering is an excellent opportunity for young people to learn new perspectives about life situations/choices and also gain skills to support themselves through the transition of being a young person to becoming a young adult. It is also an opportunity to learn appropriate interpersonal skills within professional settings and further cultivate their emotional intelligence and resilience to respond rather than react in fear or stress in challenging situations.

A good volunteering programme will offer clear concise and young person friendly information to enable them to make an informed choice about which volunteering opportunity is appropriate to their aspirations and abilities. There will be an induction process and support available to complete application forms, prepare for an interview and how to prepare for the volunteering placement. Ideally there will be ongoing support and regular reviews to enable the young person to reflect and review what they have learnt, areas for further improvement and plan for future opportunities.

Social media platforms are excellent tools to promote volunteering opportunities and information to interested young people and deconstruct some of their fears or questions which may have prevented their participation. Projects can also ‘showcase’ what they can offer; staff team support, types of volunteering projects on offer and what to expect on a volunteering placement. Websites can offer this functionality as well, however, if young people are visiting facebook they are more likely to check out a facebook profile/group/page than spend time searching for a website. Additionally social network sites offer instantaneous and real time updates.

For info on risk assessment and polices check out my webpage; http://www.katiebacon.co.uk/?p=297

Content is KING!
Appeal and draw in interested young people to a social network profile/group/page

Create Short film clips
These can be created by young people at the project with a staff member:
  1. What the volunteering service is offering
  2. What to expect when you access the service - privacy/confidentiality
  3. Who will they met - Team members
  4. What kind of placements are on offer
  5. How to find out more information

Search online for age appropriate informative film clips and link to SNS
Upload to Youtube or Vinmo - check section on privacy settings

Photo Albums:
  • Location of provision
  • Staff team with information about each person under each picture
  • Images of activities
  • Images of sessions, team meetings and/or planning sessions
  • Day in the life of staff member
  • Day in the life of young person on a volunteering placement

Post links on website and/or SNS
  • Relevant websites with information
  • Forums or online support or helplines for generic out of hours service youth support services

Events
  • Use the events function on the social network site (profile/page/group) to promote upcoming events/activities/drop in sessions
  • Add photos to help capture young peoples interest
  • Add short film clips by inserting the URL hyper link so young people can check out what has taken place at a previous event
  • Add a short intro and interesting information again to capture and motivate young people to attend.
  • Review the invitation settings; specific invitation or open to any person to attend?
  • Enable the function for young people to confirm their attendance, helpful to plan for group size


Micro blogs
  • Invite young people to write a short ‘comment’ about an activity they have attend
  • What did they enjoy, learn, what difference did the activity make to their confidence?
  • Workers to post short messages about their day - keep it relaxed and informal

Blog
  • Day in the life of a youth worker planning and delivering a youth activity about volunteering
  • Young person blogging about their volunteering placement; high points and what they have learnt
  • Challenges and opportunities
  • Funny stories - any interesting incidents to share, everyone loves a laugh
  • Research - presenting information in a young person friendly version, inviting their views

Google map
Location of provision include: local transport information, toilets, place to meet a friend

Pod casts - sensitive topics
Young people wanting to express their views about a volunteering activity they attended, however, they do not want to have their photo taken or be on film. Capturing their views in ‘audio’ format enables their participation and protects their identity. Additionally written parental consent permission is not required. However, it is good youth work practice to request each young person to sign a permission consent form of them agreeing to have their views audibly recorded, to share this with other adult decision makers and to upload onto the social network site (profile/page/group) and youth organisational website.
Audio boo is definitely work checking out http://audioboo.fm/


Adverts on Facebook:
It’s easy & takes a few minutes to create your Facebook Ad. It’s an effective marketing tool to promote upcoming youth activities to young people. It’s also competitively priced, the cost of staff time preparing an event flyer, writing envelops and postal costs is typically more expensive then preparing a Facebook advert. Plus is greener and more environmentally friendly.
  • LINK - Decide whether you want to advertise your own page or something on Facebook
  • like a Page, Application, Group or Event.
  • AD MESSAGE - Write clear, targeted ads with concise text that speaks directly to the audience you will reach.
  • PHOTO - Put an attractive/ interesting and relevant image in your ad that is appropriate for the event or service being advertised.
  • Target your exact audience with demographic and psychographic filters.
  • Decided whether you want to pay for clicks or pay for views.
  • Decide the budget and when adverts are to be promoted.

Views: 54

Comment by Katie Bacon on October 28, 2010 at 11:08
Thanks for your comment Mike. I agree there can mixed benefits to using Facebook advertising, however I think it worth consideration when attempting to promote an upcoming youth event, service or opportunities. I'm pleased you had a good response from using Facebook to recruit volunteers and young people for a project over the summer - I agree with you it's ALWAYS necessary to still ring/e-mail/post a letter with information in case a young person has not been able to access their facebook account due to various reasons. However, the added benefit is being able to update people attending an event through facebook if there has been a complication or delay to an event (ie the snow last winter or delays with transportation). We were able to get a message out to young people really quickly to cancel an event and invite them to text their friends to spread the news.

In Devon we found that 'core information' could be diluted by too much content on the profile, hence we segregated various projects into facebook groups to prevent confusion. The above blog I was sharing the various options available on facebook to consider when trying to create and share content on a social network site, good content is king. Face to face contact with a youth worker is vital, however, if social network sites can help inform young people who traditionally don't access their local youth provision to come check it out - it's only a good thing.

I personally don't like Facebook it's dull, I preferred Bebo which was more dynamic as you could personalize your profile etc. However, majority young people are spending time on facebook. Interestingly when interviewing young people for my research proposal, they have a Facebook account but also check out or a member of a 'online niche' community related to their personal interest i.e Pink Bike http://www.pinkbike.com/(off road biking forum) The Student Room http://www.thestudentroom.co.uk/

Sometimes youth provisions don't need to create a 'online advert' to promote their services, possibly it's more appropriate to create an online profile and take part in conversations that are already taking place on a related subject in various online community forums. Then have a page/group for interested young people to go and check out for more info. The joy of online youth work, there is no one set formula/model of practice due to numerous variables to consider;young peoples requirements/aspirations, digital/IT competencies of youth workers & organisation and vulnerability issues of target group (child protection considerations).
Comment by Andy Appleyard on October 28, 2010 at 12:44
I am about to start working on developing a youth outreach project and find articles like this very interesting. The centre where i am based is open on a Monday evening, Tuesday evening with Duke of Edinburgh on a Wednesday. I am going to attempt to start recruiting volunteers - by sticking a poster in the sixth form common room and perhaps somthing on Do-It.org

We have an outreach van which has just been refurbished and i am now researching suitable locations which are not served with mainstream youth provision. I am / was just going to go ahead with the whole setting up a facebook group for the centre, which will once advertised hopefully attract young people to the page and volunteers!!!!
Comment by Katie Bacon on October 28, 2010 at 18:07
Best of luck with your outreach plans Andy. Drop me an e-mail at info@katibacon.co.uk if you have any questions or call 07841023626 if you want to bounce some ideas around : D
Comment by Andy Appleyard on November 9, 2010 at 21:27
Thank you Katie, just on leave for a few days but i think i will take you up on the offer when i get back to the youth club on Monday. Ta very much.

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